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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John H

November 29, 2025

2  out of  5
rating by John H
"I've been with state farm for 25 years. We have auto, life, and home owners. The auto side was very efficient and I out lived my life policy. This is about the home owner policy. Never a problem until we had a small pipe leak behind the drywall in our kitchen. No obvious leaking until a drop in the basement. Immediately we called state farm. The office said they only do sales now and couldn't help with a claim. They did "warn" me that a rejected claim could effect my rates! I've been with the company for 25 years. I put in claim and got plumber/restoration company. They came Immediately. Plumber said you would never know until it drips in basement and it was recent. Restoration company agreed. When state farm representative came. Within 10 minutes she denied the claim saying it was a long term leak and state farm won't cover it. I asked her how much sooner could I have found it ? She just answered it not her problem... denied. Restoration was going to cost more than $6000 + repair of cabinets from someone else. I'm retired and limited cash flow. I expected better from a company I paid monthly for 25 years. My restoration company told me that state farm is the worst insurance company for homeowners claims. He was ABSOLUTELY correct!"
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Daniel Breon

October 1, 2025

2  out of  5
rating by Daniel Breon
"They never answer their phones anymore. It rings and then goes to a voicemail saying " Hi friends, please leave us a message and we will get back to you." How is this good business? I call when I actually have time to talk to an agent. I don't want to wait for a call back at their leisure that might come in while I'm working and cannot answer the phone. This has happened the last 4 times I have tried to call this agency. What if it were an emergency and I needed an insurance agent assistance? Definitely not living up to their state farms commercials where they say "we're here when you need us!" If they don't start answering phones soon I will be looking for an agency that will answer their phones."
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Patrick Koo

May 23, 2025

5  out of  5
rating by Patrick Koo
"I found Christina and her team to be incredibly helpful and caring.In particular,Tina Rohring saved me a substantial amount on my auto premium.Thank you so much,Tina!"
We responded:
"We so enjoy working with you Patrick. We APPRECIATE you and your car insurance. So GLAD Tina could help "
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Zac Richards

March 28, 2025

5  out of  5
rating by Zac Richards
"Very Helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Christina Breen-Hale State Farm office. We’re your good neighbor here to help! 😊"
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Michael Mulholland

March 4, 2025

5  out of  5
rating by Michael Mulholland
"Christina's father, Jerry, wrote my first auto insurance policy for me in 1975 when I was 18 years old. This will be my 50th year. Friendly, quality service just does not go out of style with Christina and her staff. A special shout out to Brendan who has been handling my needs for quite some time now."
We responded:
"We are SO HAPPY to service your insurance needs Mike all these years. WE APPRECIATE THE 5 STARS. Warmly, Christina"
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Tracy Higginbotham

February 18, 2025

5  out of  5
rating by Tracy Higginbotham
"Christina is a true professional and a delight to work with. She has exceptional knowledge in the field. You can't go wrong working with her for all your insurance needs."
We responded:
"THANK YOU SO MUCH Tracy 😊 I So Appreciate Your Kind Words. "
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watkins2 watkins2

February 14, 2025

5  out of  5
rating by watkins2 watkins2
"My late wife has trusted the team of the A Christina Breen-Hale for decades. I had also signed up for their services shortly after I met my wife. I have to say that it was the right choice. The team is friendly, personable, and especially knowledgeable. "In my opinion" the team of A Christina Breen-Hale is highly recommendable. If you want very personable and expert service, call or go to the State Farm Insurance Office of, A Christina Breen-Hale on West Ridge Road, (near Ridgemont Plaza in Greece."
We responded:
"THANK YOU SO MUCH Norman 😊 We Enjoy Being Your Agent ALL THESE YEARS. It's a Pleasure to Work with You. "
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Kathleen Glogowski

November 18, 2024

5  out of  5
rating by Kathleen Glogowski
"I and my husband have been with the Breen insurance business since the mid 1980's. Christina and her staff are great to work with."
We responded:
"Thank you Kathleen :) we love insuring your autos and home. We truly appreciate you all these years. Thank you "
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Scott Amend

August 1, 2024

5  out of  5
rating by Scott Amend
"I've had State Farm Auto Insurance with A.Christina Breen- Hale for about 17 years. She Is a Very Nice Person and Glad to have her for my Auto Agent for many more years."
We responded:
"I’ve enjoyed being your insurance agent Scott We Really Appreciate Your Business Thank you for the 5 star review "
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A. Smith

June 25, 2024

5  out of  5
rating by A. Smith
"My Dad brough me to his State Farm Agent (Jerry Breen Agent) in 1974, (I was 17) to get my first auto policy. I am 65 today. but I still use State Farm. My younger brother Peter also used the same office. I just learned today that his daughter, Christina took over the office from her Dad Jerry Breen who my Dad used for over 30 years. My brother recently passed away and all the staff with Christina Breen-Hale's office have been very warm and helpful to us as we have started this heavy work of settling our deceased brothers affairs. Thank you for all your kind words. A.Smith, Mercer Island, WA"
We responded:
"It is my please Andy. I enjoyed reminiscing today. We appreciated Peter. Again our Deepest Condolences. THANK YOU for the 5 star review 🤍"